Account

Delete Your Account

You have the right to delete your Thinko account and all associated personal data at any time. This page explains what gets deleted, what is retained, and how to submit your request.

Last Updated: September 7, 2026 Controller: AroraLabs contact@aroralabs.org

01

Delete in the app

Plain EnglishSettings, then Delete account. It takes about ten seconds.
  1. Open Thinko and go to Settings.
  2. Tap Delete account.
  3. Confirm when asked.

You are signed out immediately and the deletion is scheduled.

02

Delete by email

Plain EnglishNo longer have the app? Email us from your account address.

If you have uninstalled the app or cannot sign in, email contact@aroralabs.org from the address on your account and ask us to delete it. We will confirm it is really you, delete the account, and reply to confirm — normally within a few days, and always within 30.

03

What is deleted, and when

Plain EnglishYour account and data go within 30 days. A recovery copy is held up to 90 days, then erased.

Deleted: your account and sign-in details, your email, name and username, your scores, progress and game history, and your profile photo.

Timeline: your personal data is removed within 30 days. A recoverable copy is held for up to 90 days in case you change your mind, then permanently erased.

04

What is not deleted

Plain EnglishYour subscription — only the store can cancel that. Plus tax records and a few things we may need.
  • Your subscription. We cannot cancel it — only the store can. Cancel in your Apple or Google Play subscription settings first, or you will keep being charged.
  • Purchase records. Kept up to 7 years, as Australian tax law requires.
  • Anonymous analytics. Already aggregated and no longer linked to you.
  • Records we may need for a while. Where a dispute, chargeback, suspected fraud or legal claim is involved, we may hold limited account details for as long as we need them. Copies also sit in routine backups and server logs for a short period before they cycle out.

05

Questions

Plain EnglishSomething not working? Email us.

If anything goes wrong, or you would rather we skipped the 90-day recovery window and erased everything immediately, email contact@aroralabs.org and we will sort it out.

Want more detail than this page gives? This document is deliberately short. If you need the specifics — the name of a particular service provider, the exact safeguard used for a transfer, or anything else — email contact@aroralabs.org and we will tell you.